Before You Sail
FAQ
We’re here to help. On this page, you’ll find answers to the most frequently asked questions about our tours and bookings.
The experience
Yes, all of our tours are private, designed to offer an exclusive and personalised experience for you and your group.
A unique way to discover the island from the sea, away from the crowds, with privacy and exceptional views of Madeira’s coastline.
All tours include an open bar and light snacks. Should you wish to add extras, such as catering or personalised experiences, please contact us.
Our tours are not dedicated whale or dolphin watching experiences, and we do not actively search for marine wildlife. However, it is relatively common to encounter dolphins and, occasionally, whales during the tour, always spontaneously and with full respect for their natural habitat.
Yes, our tours are family-friendly and children are very welcome on board.
Book Now
You can book directly through our website using our online booking platform, the simplest and quickest way to secure your preferred date. Alternatively, you may also contact us via WhatsApp, social media or through one of our partners.
We recommend booking as far in advance as possible, especially during high season. Tours can be booked directly through our website, subject to availability.
We accept debit and credit cards, MB Way, bank transfer and cash.
- More than 78 hours before the tour: full refund.
- Between 48 and 78 hours before the tour: 50% cancellation fee.
- Less than 48 hours or no-show: non-refundable.
If a tour is cancelled by Happy Hour Madeira due to weather conditions or other force majeure circumstances, you may choose to reschedule or receive a full refund.
Practical Information
The meeting point is at Funchal Marina. At the scheduled time, a member of our crew will be waiting to welcome you at the agreed meeting point. You can view the meeting point map here.
We recommend bringing sunscreen, a hat, swimwear, a towel and an extra layer for the end of the day, especially for sunset tours.
Yes, you are welcome to bring food and drinks on board. We simply ask that you let us know in advance.
